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Quality Coordinator

Career Overview

The quality coordinator is responsible for ensuring that the services and products offered by the hospital or healthcare facility meet consistent standards as outlined by the management teams. This means that the quality coordinator may be required to complete direct observation, contact staff or patients for input, or rely on data collected from various surveys and data collection options within the hospital or healthcare facility.

The quality coordinator may also track the quality of items used within the hospital or healthcare facility that are purchased or brought in from outside sources and vendors.

A quality coordinator should be able to talk with a wide variety of patients, their families, and medical and non-medical staff. The quality coordinator should also be aware of all federal government, state or local government criteria of quality of service. The quality coordinator should also be very informed as to the hospital’s level of quality services and their expectations and requirements.

The quality coordinator usually reports directly to the management teams involved in the various aspects of quality assurance. He or she should be familiar with various computer software programs used to track quality control and should be able to prepare clear and concise written and verbal reports to both stakeholders and management groups.

A quality coordinator usually works within the hospital or healthcare facility and has standard business hours will little demand for overtime or weekend hours. Occasionally quality coordinators may be required to travel off site to work with suppliers and vendors in consistent quality of products and services.



Career Requirements

A quality coordinator usually requires a Bachelors in Science or related field. Experience and training in data entry or data management is helpful. Some hospital or healthcare facility may require specific other skills such as knowledge and experience with specific programs such as Oracle or other database software.






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Job Outlook

With an increasing rise in the number of hospitals and healthcare facilities opening across the United States the demand for entry level workers in all job positions, including quality coordinators, is estimated to continue to increase at a steady rate.

Since a quality coordinator is considered an entry-level position many senior quality coordinators move into other jobs and create a large number of vacancies for new applicants every year. This trend will continue at least until the year 2014 at the same rate it now is.



Career Track

A quality coordinator may move into human resources, data entry or analysis, purchasing or inventory control or other relative areas of the hospital or healthcare facility. Senior quality coordinators may take on supervisory or management roles or may work in training new employees to use the various programs and reports required for the position.



Compensation

The average quality coordinator is paid on an hourly rate. Most hospitals and healthcare facilities pay between $10.00 and $16.00 per hour for quality coordinators working a 40-hour week. Many quality coordinators work on a part-time basis and continue their education in the anticipation of moving into management positions in the future.



 

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